
Best Price. Beat. Guaranteed.
Found a lower public rate? We’ll match it and beat it with +5% off or a $30 MOTMOT credit.
7-day free cancellation on direct bookings
Priority upgrade + early check-in / late check-out (when available)
Beach-club day pass included (reserved lounger + welcome drink)
Concierge call in ≤24h with unpublished offers

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1) Book or find a rate
Choose your dates/room on our site. If you see a lower public rate elsewhere for the same room and dates, keep the link/screenshot.
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2) Submit your claim
Send us the URL and screenshot within 24 hours of booking or before booking. We verify quickly.
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3) We beat it
We match the lower rate and beat it with +5% off or a $50 MOTMOT credit—your choice.
Eligibility & Exclusions
Same hotel (KAN Tulum), same dates, same room type, same occupancy, same currency.
Public rates only (no member, coupon, corporate, package, opaque or auction sites).
Claim must be submitted within 24 hours of booking or before booking.
One approved claim per reservation.
Non-refundable promo rates are excluded.
We reserve the right to verify and deny invalid claims.
“The value for booking direct was unbeatable.”
“They verified my lower rate in minutes and added a credit. Easy.”
“Upgrade + late checkout made our last day perfect.”

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You can submit before or within 24h after booking. We’ll apply the beat either way.
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A public rate for the same room, dates, occupancy and currency on another website.
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We compare total price, including mandatory taxes/fees.
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Yes—you choose +5% off or $50 MOTMOT credit.
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We aim to reply within 24 hours (often faster).